UniformSpec Online Agency Portal - ACCOUNT SET UP

**ACCOUNT MUST FIRST BE CREATED BY MCDONALD UNIFORMS TO BE ASSOCIATED WITH ANY AGENCY**

To Register an Account to order with Agency Specifications, contact your supervisor or click here to submit a request for authorization.

Instructions for using Agency specifications on UniformSpec.com ONCE account is created
2. Then, Click “Forgot your password? Click Here”.
3. Enter the work email address associated with your account. Click “Submit” ONCE. It may take a second to refresh. Only click “Submit” once or multiple “Reset Passwords” will be emailed.
4. You will then receive an email to change your password (Check Spam Folder if not appearing in your inbox). Click on Reset Password. You will be prompted to create a new password. Once the password is updated your account has been activated. Once logged in, you will be directed to “Contract Selection”. Here you will choose which rank/certification/contract to order. Once the specified “Contract” is selected only items authorized in the Spec will be available. Also, all components/customization of the specified items will populate with the item. This is shown on the chosen product’s page.

Why Use UniformSpec.com for Your Department’s Online Ordering & Allowance System?

Partnering with UniformSpec.com ensures your police department benefits from a streamlined, cost-effective, and officer-friendly uniform procurement process. What sets UniformSpec.com apart is its commitment to exceptional customer service, with a dedicated Customer Service Representative (CSR) assigned to your department. This CSR ensures that every officer receives timely, professional assistance with uniform orders, replacements, and special requests.

1. Dedicated Customer Service Representative (CSR) for Your Department

  • Your department will have a direct point of contact—a UniformSpec.com Customer Service Representative (CSR) assigned specifically to handle your agency’s uniform needs.
  • Employees and department administrators can contact the CSR via phone, email, or live chat for personalized support, eliminating delays from generic customer service queues.
  • The CSR understands your department’s uniform policies, approved gear, and budget restrictions, ensuring individuals get the correct items every time.
  • Quick response times for emergency requests ensure employees never go without essential gear.

📞 Direct Contact to Your CSR at UniformSpec.com.

2. Hassle-Free Ordering for Officers & Admins

  • Customized department portal on UniformSpec.com, allowing employees to order pre-approved uniforms and duty gear online.
  • No out-of-pocket expenses—employees can use their preloaded uniform allowance for direct purchases.
  • Real-time order tracking so employees and administrators can monitor uniform purchases.
  • Bulk recruit orders can be coordinated through the CSR to ensure timely, cost-effective uniform distribution for new hires.

3. Emergency Replacements & Rush Orders

  • Employees who need immediate uniform replacements due to damage in the field can contact the CSR directly for expedited orders.
  • The CSR can authorize emergency purchases to ensure employees receive gear without unnecessary delays.
  • Rush shipping options are available for urgent uniform needs.

4. Standardized Uniforms & Compliance

  • The CSR ensures all items listed in the department portal meet department regulations for appearance and functionality.
  • Prevents officers from purchasing unauthorized or non-compliant gear, maintaining a consistent professional look across the department.
  • Specialized unit packages available for SWAT, K-9, Motorcycle, and Detective divisions.

5. Bulk Ordering & Cost Savings

  • UniformSpec.com offers department-wide bulk ordering for new recruits, ensuring standardized, properly fitted uniforms at discounted rates.
  • The CSR works with department administrators to streamline the recruit uniform issuance process, ensuring new hires receive gear before their first shift.
  • As recruits transition to the uniform allowance system, the CSR helps manage phased allocation for a seamless onboarding experience.

6. Direct Billing & Budget Control

  • The department can directly bill purchases through UniformSpec.com, eliminating reimbursement delays for officers.
  • The CSR provides spending reports for department administrators, ensuring budget oversight and compliance.
  • Custom spending limits can be set per rank, specialty unit, or tenure, ensuring responsible allocation of department funds.

7. Ongoing Support & Partnership

  • The CSR will hold quarterly check-ins with department administrators to ensure uniform policies are being met and discuss any needed updates or improvements.
  • Employees can submit feedback on uniform quality and fit, allowing UniformSpec.com to continuously improve product offerings.
  • The CSR provides updates on new uniform technology, fabric advancements, and department-specific gear improvements.

Why This Matters for Your Department

✔ Your department has a dedicated CSR—no more waiting on hold with generic customer service.

✔ Custom department portals for easy ordering, tracking, and budget control.

✔ Faster uniform fulfillment to keep officers fully equipped and ready for duty.

✔ Emergency replacement support—officers never go without essential gear.

✔ Bulk recruit orders & allowance tracking for smooth onboarding and cost savings.

✔ Real-time spending reports ensure financial accountability.